Good service for satisfied customers

Open to new ideas

The Zeitlounge.com team is always open to improvements and recommendations. So please do not hesitate to contact us.

Advice from qualified personnel

We place a great emphasis on offering advice from trained specialist staff to ensure our customers get the best possible support at all times. If a question is particularly specialised, we believe it is very important for us to gather more information before giving out incorrect advice.

Problems

Even with our very well-organised structure and with close supervision of the ordering process, errors and problems can occasionally occur. Please do not assume the worst: contact us with your problem and together we can work out a solution!

Questions

We offer a quick and flexible response to clear up any questions or uncertainties. Please use our contact form so that we can get back to you quickly!

Secure shopping

At Zeitlounge.com you can shop safely. As soon as you start an order process by clicking the button "proceed to checkout", the data transfer will be carried out via the secure SSL protocol (128-bit encryption). Your personal data is always treated with the highest level of confidentiality.

Shipping process

After successful payment, your order will be made ready for dispatch immediately. You will receive detailed status emails for all processing steps (from order confirmation, to confirmation of payment receipt and dispatch) and you can view the order summary with the current order status at any time.

Guarantee / Warranty

When selecting products, we give top priority to reliable and durable products. However, if an unexpected defect occurs, we offer you a quick and easy resolution within the framework of legal warranty provisions covering defective goods. As a rule, the manufacturer's warranty for the products we offer goes beyond the legally required warranty. Please refer to the documentation that came with your item.

Special requests

As the satisfaction of our customers is of utmost importance to zeitlounge.com, we are also open for special requests. Let us know your ideas and we will do our best to make your wishes a reality.Good service for satisfied customers
Open to new ideas.

The Zeitlounge.com team is always open to improvements and recommendations. So please do not hesitate to contact us.